Privacy policy

Privacy Policy
Last Updated: November 20, 2025
New Veer Ji (“we”, “us”, “our”) operates this online store and website, powered by Shopify. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or interact with our Services.
By using our Services, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect the following types of personal information:
•    Contact Information: name, email, phone number, billing/shipping address
•    Payment Information: card details, payment method, transaction data
•    Account Information: username, password, preferences
•    Order & Activity Data: items viewed, added to cart, purchased, returned, exchanged
•    Communication Data: messages, inquiries, order-related communication
•    Device & Technical Data: IP address, browser type, device details
•    Usage Data: how you browse and interact with our website
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2. How We Collect Information
We collect personal information through:
•    Direct interactions: creating an account, placing an order, contacting support
•    Automatic tracking: cookies, pixels, and device activity
•    Service providers: payment processors, shipping partners, analytics tools
•    Third-party partners: advertising platforms or social media (if you interact with them)
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3. How We Use Your Information
We use your information to:
•    Process and deliver orders, returns, and exchanges
•    Operate, improve, and personalize our Services
•    Communicate order updates, support responses, and notifications
•    Provide marketing messages (you may opt out anytime)
•    Prevent fraudulent activity and secure your account
•    Comply with legal obligations and resolve disputes
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4. How We Share Your Information
We may share information with:
•    Shopify: for store hosting, payments, analytics, and service improvement
•    Service Providers: shipping partners, payment gateways, email/SMS providers
•    Marketing Partners: for advertising and personalized promotions
•    Legal Authorities: when required by law or to protect our rights
•    Business Transfers: in case of a merger, acquisition, or restructuring
We do not sell your personal information.
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5. Relationship With Shopify
Our store is hosted by Shopify, which independently collects and processes certain customer data to operate and improve its services.
You may review the Shopify Consumer Privacy Policy and Privacy Portal to understand your rights directly with Shopify.
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6. Cookies & Tracking Technologies
We use cookies and similar tools to:
•    Remember your preferences
•    Improve website performance
•    Provide personalized recommendations
•    Deliver relevant ads
You can manage or disable cookies through your browser settings.
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7. Children’s Privacy
Our Services are not intended for individuals under the age of majority.
If a child has provided personal information, please contact us to request deletion.
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8. Data Security & Retention
We use reasonable security measures to protect your information; however, no system is fully secure.
We retain your information only as long as necessary for:
•    Providing our Services
•    Managing your account
•    Legal compliance
•    Preventing fraud
•    Resolving disputes
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9. Your Privacy Rights
Depending on your location, you may request to:
•    Access your personal data
•    Delete your personal data
•    Correct inaccurate information
•    Request a copy of your data (data portability)
•    Update marketing preferences
We may require identity verification before processing your request.
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10. International Data Transfers
Your information may be transferred to and stored in countries outside your own.
For EU/UK users, we use recognized safeguards for data transfers.
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11. Complaints
If you have concerns about how we handle your data, please contact us.
You may also have the right to file a complaint with your local data protection authority.
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12. Updates to This Policy
We may update this Privacy Policy at any time. The latest version will always be posted with a revised “Last Updated” date.
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13. Contact Us
If you have questions or would like to exercise your privacy rights:
📧 Email: newveerji@gmail.com
📍 Address: Saddar Bazar Road, Multan Cantt, Multan, 60010, Pakistan